Wash N Style
Mobile Detailing · New York
Every Meta Lead, Worked Automatically
Wash N Style is a mobile detailing business in New York. Before Luminetixs, every Meta Instant Form lead was a race against forgetfulness — captured, then half-followed-up, then lost. Now every lead is drafted into a personalized SMS within 60 seconds and nurtured across 5 touches over 7 days, automatically.
< 60s
Lead-to-first-touch
5
Automated touches per lead
0
Manual reminders needed
24/7
Lead capture coverage
The Problem
Running Meta ads for a service business creates a familiar leak. Leads come in. The owner is on a job. By the time he checks his phone two hours later, the lead has either gone cold or already called a competitor who happened to be free.
Single follow-up isn't enough either — industry data shows about half of all inbound leads never receive a second contact. Without a system, every Meta dollar spent on lead-gen quietly leaks at the follow-up stage. The owner had no real-time visibility into which leads were being worked, which were being forgotten, and which had aged past the offer window.
The business was paying for leads it couldn't consistently convert.
What We Automated
Four connected automations that turned a leaky Meta-lead pipeline into a worked one.
Meta Lead Capture → CRM
Every Meta Instant Form submission drops into a Google Sheets CRM within 60 seconds. The owner gets a Telegram alert with all the lead details — no logging into Facebook, no manual data entry.
AI-Drafted Follow-Up SMS
The Telegram alert arrives with a personalized SMS already drafted — service-branched, time-stamped with an offer expiration, and written in the owner's voice. The owner just hits send.
Automated 5-Touch Nurture
If the lead doesn't book on Touch 1, the system handles Touches 2 through 5 over 7 days. Every touch is service-branched, locally relevant, and tied to the specific service the lead requested.
Telegram State Machine
Replied · Booked · Snooze 24h · Kill Sequence. One tap on Telegram advances the lead through the pipeline. The system remembers what the owner doesn't have to.
The Outcome
Wash N Style stopped losing Meta leads to forgetfulness. The owner runs the business; the system runs the follow-up. Same pattern works for any service business running Meta ads.
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